Float Center Franchise Marketing: How Float House Scaled from 2 to 6 Locations | The Float Practice
Results / Case Study
The Origin Story

Where It All Started

How a freelance artist walked into the world’s largest float center, built the campaign that put floating on the map, and launched an industry career that would span a decade.

Float House Gastown front desk, Vancouver British Columbia
Float House
Gastown — Vancouver, British Columbia
Client
Float House
Scale
World’s Largest
Locations
2 → 6 Locations
Engagement
Apr 2015–Early 2017
Legacy
#WhyWeFloat

The Campaign Numbers

#WhyWeFloat Results

25,820
Website visits during campaign
Oct 15 – Nov 23, 2015
2,037
Contest entries submitted
Real stories from real floaters
2 → 6
Locations during engagement
Brand foundations built for franchise scale

Act I
The Starting Point
He proposed a marketing engagement. They said no. Six months later, they came back.

In 2014, Bryce Evans had just moved to Vancouver after a period of deep personal transformation that started with his first float, years earlier, when he released the weight he had been carrying from a near-drowning experience in someone’s basement in Calgary. He was working as a freelance artist and marketing consultant. He was not in the float industry.

Then Float House opened a block from his apartment. At the time, it was the largest float center in the world. Multiple locations across Vancouver, expanding into new cities across British Columbia and beyond. Bryce walked in and the practice that had started with a single float solidified fully in this space. It was personal before it was ever professional.

Mike and Andy Zaremba, Float House founders, Vancouver British Columbia

He saw the same thing he would see in every float center for the next decade: an incredible experience being undersold. A business with enormous potential held back by marketing that didn’t match the depth of what was actually happening inside the tanks.

He proposed a marketing consulting engagement. They said no.

Six months later, they came back.

The Core Challenge

Holding Both the Mystery
and the Human

The Gap
Strong brand and real community — including an existing ambassador program — but lacking the systems, processes and structure to be consistent at scale.
The Shift
Deeper storytelling. Real people sharing real stories of transformation — holding the sacredness of the practice while making it human and accessible.
The Reality
Industry pioneers running the largest operation in the world — but nearly impossible to juggle operations and marketing at the depth it deserved.
The Solution
Someone who understood floating deeply enough to build the systems, carry the storytelling, and go deeper — while they ran the business.

“Bryce built Float House a beautiful new website at a crucial time when we were starting to franchise. He also elevated our social media and email presence to a level that was in line with how seriously we take our floating.”
Andy Zaremba — Co-Founder, Float House

Act II
The Work
Website. Brand guidelines. Email systems. Social media. Franchise launches. The infrastructure that made scaling possible.

The contract was signed in April 2015. What followed was not a simple social media gig. Bryce became the marketing architect for Float House — responsible for brand strategy, website development, campaign creation, content direction, analytics, and the systems that would need to hold as the company scaled.

Float tank at Float House, Vancouver British Columbia

A 26-page brand guidelines document was authored — the playbook that would standardize how six locations looked, sounded, and operated. The website was rebuilt. Email and HubSpot systems were architected. Google Analytics and AdWords were set up and translated into business decisions. Content calendars and editorial standards were established. PR outreach was coordinated, resulting in coverage through VancityBuzz (now Daily Hive).

When Bryce started, Float House had two locations — Gastown and Kitsilano. As the company expanded into South Surrey, Langley, Victoria, and Edmonton, the brand foundations he built were what made that scale possible. The 26-page guidelines, the presale launch frameworks, the systems architecture — these became the franchise playbook.

Scope of Work

What Was Architected

Brand Architecture
Systems that enabled scale
Brand Guidelines
26-Page Playbook
Website
Full Rebuild
Email & HubSpot
System Architecture
Franchise Marketing
2 → 6 Location Playbook
Strategy & Direction
Architected and directed
Campaign Lead
#WhyWeFloat
Google Analytics & Ads
Setup & Strategy
Content Direction
Calendar & Standards
Media & PR
VancityBuzz / Daily Hive
Franchise Growth

From Two Locations to Six

2013
Gastown, Vancouver
The flagship. Original location. Where the Float House story began.
Pre-2015
Kitsilano, Vancouver
Already operational when Bryce began. These two locations were the starting point.
Late 2015
South Surrey & Langley
First franchise expansion into the Fraser Valley. Marketing infrastructure and presale campaigns built for each launch.
2016
Victoria, BC
First location outside Metro Vancouver. 26-page brand guidelines ensured franchise consistency.
2015–16
Edmonton, Alberta
First location outside British Columbia. Pre-opening marketing strategy built from the systems established at Gastown and Kitsilano.

Act III
#WhyWeFloat
The campaign that put floating on the map. 25,820 website visits. 2,037 contest entries. And the foundation for World Float Day.

The centerpiece of the Float House engagement was the #WhyWeFloat campaign. Bryce created and pitched the concept to Float House: get people to share their real stories about how floating had helped them. Not testimonials for a business. Real stories from real people about what happens when you get quiet enough to hear yourself.

#WhyWeFloat campaign banner — Float House contest promotion

Float House saw the potential to expand it beyond their own walls. They brought the vision for a grand prize that would match the scale of the message: a trip to Hawaii for the winner — co-funded by True Rest Float Spa — lifetime floats as second prize, and a year of floats as third. Ten Instagram influencers were recruited. Facebook ads were deployed. Sponsored content ran on local media through VancityBuzz (now Daily Hive).

An early ambassador email sent before the main launch generated 49 warm leads before the contest even went public.

The contest ran from October 15 to November 23, 2015. Andy Zaremba, Float House co-founder, announced #WhyWeFloat at the 2015 Float Conference — introducing it to the entire industry on stage.

What started as a brand campaign for Float House expanded into something that helped put fuel on the fire of the industry’s kindling. It became the most visible piece of float industry marketing anyone had produced.

#WhyWeFloat — By the Numbers

The Campaign Data

October 15 – November 23, 2015. One campaign. One float center. An entire industry’s attention.
25,820
Website Visits
During contest window
2,037
Contest Entries
Real stories submitted
625
Curated Gallery
Stories selected for display
#WhyWeFloat Campaign Reach
Social media & engagement metrics
258
Instagram
Posts
330
Twitter
Posts
75%
Net Promoter
Score
Click-Through
on Winner Email
10
Instagram
Influencers

Act IV
The Ripple
What started at Float House didn’t stay at Float House. It became the foundation for an entire industry career.

The #WhyWeFloat concept would later evolve into World Float Day, celebrated every January 6th on the birthday of John C. Lilly, the inventor of the float tank. Bryce created it, then gave it to the Float Tank Association to carry forward. From one campaign to a global tradition.

The work at Float House was visible enough that in April 2016, a float center owner in Campbell, California named Ryan Ariko found it while searching for someone who understood the industry. After three months of looking for an alternative, his wife Katie wrote: “It’s totally bizarre, but I can’t seem to find anyone who looks to be a good match.” There was no one else. Because the intersection of marketing expertise, business strategy, and deep understanding of floating barely existed.

Every methodology, every founding membership launch, every principle about marketing floating with depth instead of discounts — the seeds were planted here. A practice that became a calling. A calling that became an industry career spanning more than a decade, touching 60–70 centers across four continents.

It started with one float. It grew in this space. And everything that followed was built on what was planted here.


The Timeline

How It Unfolded

2014 — The Proposal
Bryce proposes a marketing engagement. Float House says no.
He’s living a block away, floating regularly, working as a freelance artist and consultant. Not yet in the float industry.
April 2015 — Contract Signed
Six months later, they come back. The work begins.
Website rebuild, brand guidelines, email systems, social media, content, and campaign development across all locations.
Oct–Nov 2015 — #WhyWeFloat
25,820 website visits. 2,037 entries. Announced at the Float Conference.
The campaign that put floating on the map. Co-funded Hawaii grand prize with True Rest. 625 curated stories for public display.
2015–2017 — Scale
Two locations become six. Brand guidelines enable franchise consistency.
South Surrey, Langley, Victoria, Edmonton. Core engagement transitions late 2015; continued franchise support through early 2017.
April 2016 — The Ripple
Ryan finds the Float House work. Float Station becomes the first launch client.
200+ founding members. Nearly 10-year partnership. Every methodology traces back to what was built here.

It started with one float.
Everything that followed was built
on what was planted here.

Float House was the beginning. The methodology, the campaigns, the founding membership launches — the seeds of an industry career spanning 60–70 centers across four continents.

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