Carla — The Zaniya Center | Raw. Unfiltered. Real. 10X. | The Float Practice
Results / Case Study
Case Study

Raw. Unfiltered.
Real. 10X.

How a wellness center owner stopped trying to be perfect, showed up as herself, and grew revenue 42%.

Carla, owner of The Zaniya Center
Carla
The Zaniya Center — Wisconsin
Owner
Carla
Business
The Zaniya Center
Location
Wisconsin
Timeline
12 Months

The Numbers

Measurable Transformation

42%
Revenue growth
year over year
74%
More float sessions
completed
10×
ROAS on a selfie video
filmed in 3 takes

The Shift

Carla’s Before & After

Before
No owner-led content. No video ads. Skeptical it would work for her market.
After
Selfie video tour filmed in 3 takes hit 10× ROAS. Outperformed every polished ad she’d ever run.
Before
Low float utilization despite ad spend. One tank down for repairs.
After
74% more float sessions. Float revenue nearly doubled from $20.4K to $37.5K.
Before
Running 15 massage clients a week. Too consumed by service delivery to lead.
After
Reduced to 5–6 massage clients a week. Freed herself to actually lead the business.
Before
$212K annual revenue. Growth plateaued without clear direction.
After
$300K for the same period. 42% revenue growth year over year.
Before
Building a veteran trauma recovery program quietly on the side, unsure of its impact.
After
Measurable clinical results — participants showing ~20-point drops in trauma screening scores.

Carla — The Zaniya Center Testimonial
“I filmed myself, straight outta bed no coffee, doing a video tour in 3 takes, and launched an ad for all of my area to see. Raw. Unfiltered. Real. Because that’s who I am.”
Carla — The Zaniya Center

The Full Story

What Actually Happened

Carla runs The Zaniya Center in Wisconsin, a wellness center offering float therapy, massage, infrared sauna, and a growing veteran trauma recovery program. When she joined, float utilization was low despite ad spend. One of her tanks was down for repairs. She was running 15 massage clients a week while trying to grow the float side of the business. Revenue was around $212K annually.

She had no owner-led content. No video ads. And she was skeptical any of it would work for her market.

The first shift was the simplest one: she stopped trying to make it look perfect.

She filmed herself straight out of bed, no coffee, doing a video tour of her center in three takes. She launched it as an ad for her entire area to see. That video hit 10× ROAS. It outperformed every polished piece of content she’d ever produced.

Float tank at The Zaniya Center, Wisconsin

From there, she leaned in hard. Holiday campaigns with testimonial-driven creative. Valentine’s Day packages. Mother’s Day promotions. She tested, iterated, and scaled the winners. Her holiday ads consistently returned 8–13× ROAS. Her Valentine’s campaign hit 10×. Her Mother’s Day campaign hit 9×.

But the numbers only tell part of the story. Carla reduced her personal massage client load from 15 per week down to 5–6, freeing herself to actually lead the business instead of being consumed by it. She built a veteran trauma recovery program that produced measurable clinical results, with participants showing approximately 20-point drops in trauma screening scores.

And by mid-year, the full picture came into focus: 42% revenue growth year over year. $300K vs $212K for the same period.

Carla didn’t need a marketing agency. She didn’t need polished video production. She didn’t need a bigger ad budget. She needed permission to show up as herself and proof that it would work.

The work addressed all of it: ad strategy and creative testing, pricing structure, membership conversion, staff sales confidence, and the operational shift from doing 15 massage clients a week to leading the business. But the single biggest lever was the simplest: an owner who stopped performing and started connecting.

The selfie video she almost didn’t post became the highest-performing ad she’d ever run. The veteran trauma program she was building quietly on the side became the most powerful proof of what floating can do. The 42% growth didn’t come from a new tactic. It came from Carla finally letting her business reflect who she actually is.


The Journey

12 Months of Transformation

Starting Point — July 2024
$212K annual revenue. Low float utilization. 15 massage clients/week.
No owner-led content, no video ads, one tank down. Skeptical that authentic content would work for her market. Consumed by service delivery.
Months 1–3
The selfie video. 10× ROAS. Everything changed.
Filmed herself straight out of bed doing a center tour. Launched it as an ad. It outperformed everything. The proof she needed to keep going.
Months 4–6
Holiday campaigns at 8–13× ROAS. Valentine’s at 10×.
Testimonial-driven creative, seasonal packages, and relentless testing. Every campaign built on the same principle: raw, real, owner-led.
Months 7–9
Massage load cut to 5–6/week. Veteran program producing results.
Operational shift from practitioner to leader. Veteran trauma recovery participants showing ~20-point drops in screening scores. Float sessions up 74%.
Months 10–12
$300K revenue. 42% growth. 243 unique floaters.
Float revenue nearly doubled. 24% more unique floaters. Mother’s Day at 9× ROAS. The business finally reflected who Carla actually is.

Everything That Changed

The Complete Picture

42% revenue growth year over year — $300K vs $212K
74% more float sessions completed — 359 to 623
24% more unique floaters — 196 to 243
Float revenue nearly doubled — $20.4K to $37.5K
10× ROAS on a selfie video tour ad filmed in 3 takes
10× ROAS on Valentine’s Day campaigns
9× ROAS on Mother’s Day campaigns
8–13× ROAS across holiday campaigns consistently
Reduced personal massage load from 15 to 5–6 clients per week
Veteran trauma program showing ~20-point reductions in trauma screening scores

Carla’s story started
exactly where yours is now.

The growth starts when you stop performing and start connecting.

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